E-llusion Interactive
hosting / software
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Privacy Policy

(last updated on 27 June 2014)

At E-llusion Interactive (the Company), we are committed to protecting your privacy. You can travel through most of our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this statement of privacy explains data collection and use in those situations. This privacy statement explains data collection and use practices of itsol.co.za, e-llusion.biz, e-llusion.co.za, digitalfish.co.za and bornsql.ca; it does not apply to other online or offline sites, products or services. Please read this complete privacy statement.

Collecting your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are requesting information about one or more of our services, or when purchasing and registering the Company's products. Personal information collected by the Company often is limited to name and e-mail address, but may include other information when needed to provide a service you requested.

For example: If you choose a service or transaction that requires payment, such as making a purchase, we will request personal information necessary for billing, such as: name, address, credit card number, and e-mail address.

When you buy and install a new product, we may ask you to register your purchase electronically. When you do, we keep this registration information on file.

Use of your Personal Information

We use your personal information for the following purposes:

  • To deliver services that you request or purchase.
  • To help you quickly find software, services or information on the Company.
  • To alert you to product upgrades, special offers, updated information and other new services from the Company.

The Company may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of users of the Company, its Web sites, or the public.

Your information may be stored and processed in the Republic of South Africa, the United States of America, Canada, or any other country in which the Company or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. The Company abides by the laws as set forth by the laws of South Africa (and the Province of Alberta in Canada where applicable) regarding the collection, use, and retention of data from the European Union.

Control of your Personal Information

When you give us personal information, the Company will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

The Company may send out periodic e-mails informing you of technical service issues related to a product or service you requested. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

At any given time, you may cancel subscriptions to newsletters about our services and products by email. The means to do so will be indicated in these newsletters.

Security of your Personal Information

The Company strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.

Changes to this Statement

The Company will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this Statement, the Company will notify you by placing prominent notice on the Web site.

Contact Information

The Company welcomes your comments regarding this Statement of Privacy, please contact us by web, or postal mail (see below).

Site Privacy Information

c/o E-llusion Interactive CC
PO Box 964
South Africa

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E-llusion Interactive
PO BOX 99900 DJ 564 211
Calgary AB
T3C 1B6